PRIVACY POLICY
**Privacy Policy**
**Effective Date:** November 12, 2025
**Last Updated:** November 12, 2025
Grant Films, LLC (“Grant Films,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you play *The Backrooms: Forsaken* (“the Game”), visit our website, or otherwise interact with us.
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## **1. Information We Collect**
We may collect limited information in connection with your use of the Game and our services.
### **A. Information You Provide**
* **Support requests:** If you contact us by email or through our website, we may collect your name, email address, and the content of your message to respond to your inquiry.
### **B. Automatically Collected Information**
When you play *The Backrooms: Forsaken*, we may automatically collect:
* **Basic device information:** platform type (PC, Xbox, PlayStation, etc.), hardware specifications, and operating system.
* **Game analytics:** non-personal gameplay data such as progress, crash reports, and performance metrics.
* **Log data:** general technical details like your system language and region (approximate, not exact).
We do **not** collect or store personal identifiers such as your full name, address, or payment information. Any payments made through Steam, the PlayStation Store, or the Microsoft Store are handled entirely by those platforms under their own privacy policies.
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## **2. How We Use Information**
We use collected information only to:
* Ensure the Game runs properly and efficiently.
* Identify and fix technical issues or bugs.
* Improve gameplay balance and performance.
* Respond to user support requests.
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## **3. Data Sharing and Disclosure**
Grant Films, LLC **does not sell, rent, or share any user data with third parties.**
We may only disclose information if required by law or to protect our rights and comply with legal obligations.
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## **4. Data Retention**
We retain data only for as long as necessary to operate, maintain, and improve the Game. After that, information is securely deleted or anonymized.
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## **5. Your Rights**
Depending on your region, you may have the right to:
* Request access to, correction of, or deletion of your personal information.
* Withdraw consent to data collection (if applicable).
You can contact us directly at **[grantfilms5@gmail.com](mailto:grantfilms5@gmail.com)** for any data-related requests or questions.
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## **6. Children’s Privacy**
*The Backrooms: Forsaken* is not directed toward children under 13 years of age (or the minimum age in your jurisdiction). We do not knowingly collect data from minors. If you believe a child has provided information to us, please contact us to have it deleted.
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## **7. Data Security**
We use reasonable safeguards to protect your information from unauthorized access or disclosure. While no online system is completely secure, we take steps to minimize risk and protect player privacy.
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## **8. International Data Transfers**
If you access the Game or website from outside the United States, please note that your information may be processed in the U.S., where data protection laws may differ from those in your country.
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## **9. Changes to This Policy**
We may update this Privacy Policy from time to time. Any updates will be posted with a revised “Effective Date.” Continued use of the Game after updates means you accept the revised version.
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## **10. Contact Us**
If you have any questions, concerns, or privacy requests, please contact us at:
**Grant Films, LLC**
Email: **[grantfilms5@gmail.com](mailto:grantfilms5@gmail.com)**
Website: **[fredgrantstudios.com](https://fredgrantstudios.com)**
Address: **Washington 98155, USA**